Discount Tire Co

From: [redacted] @discounttire.com [mailto: [redacted] @discounttire.com] Sent: Tuesday, March 27, 11:AM To: Customer Relations Subject: Case [redacted] Discount Tire Hello, We called Jen [redacted] today to find resolution to the problemNew OEM sensors were ordered inAt no additional cost we will be replacing and installing the sensors in her vehicleAn appointment is going to be scheduled when the product that was ordered in arrivesWe are currently working to resolve the issue Thanks, Scott [redacted] Senior Assistant Manager Discount Tire Co [redacted] Site Number [redacted] Fax [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Was contacted by the Assistant Mgr who told me he thought everything had been resolved....hmmm??? An appointment has been scheduled for discount tire to replace all four sensors Hopefully the issue will then be resolvedFingers crossed Sincerely, Jen [redacted]

From: [redacted]@discounttire.com [mailto:[redacted]@discounttire.com] Sent: Tuesday, March 27, 2018 11:34 AM To: Customer Relations <[email protected]> Subject: Case [redacted] Discount Tire   Hello,   We called Jen [redacted] today to find resolution to the problem. New OEM...

sensors were ordered in. At no additional cost we will be replacing and installing the sensors in her vehicle. An appointment is going to be scheduled when the product that was ordered in arrives. We are currently working to resolve the issue.   Thanks,   Scott [redacted] Senior Assistant Manager Discount Tire Co [redacted] Site Number 1289 [redacted] Fax [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  Was contacted by the Assistant Mgr who told me he thought everything had been resolved....hmmm??? An appointment has been scheduled for discount tire to replace all four sensors.  Hopefully the issue will then be resolved. Fingers crossed.
Sincerely,
Jen [redacted]