To Whom it May Concern, This message in in regards to ID 11482609. The job for John Lowe was installed on May 6th and finished on May 9th. Since that time we have been back four different times to address the issues the customer had with installation of the pavers. After...
the fourth attempt the customer said he would like the entire paver pool deck to be picked up and re-installed. On June 8th we did exactly what the customer requested. All the pavers had been removed, the base was re-compacted and re-leveled. On June 9th the paver re-installation was complete. We proceeded to do a walk through with John and the pool builder to confirm everyone's satisfaction of the work performed. At the time of leaving the job, I was assured that John was completely satisfied with the work that was done. We at Royal Paving take great pride in our work and customers satisfaction. Please let me know if you need anymore information in regards to this matter. Thank you,[redacted]
To Whom it May Concern, This message in in regards to ID 11482609. The job for John Lowe was installed on May 6th and finished on May 9th. Since that time we have been back four different times to address the issues the customer had with installation of the pavers. After...
the fourth attempt the customer said he would like the entire paver pool deck to be picked up and re-installed. On June 8th we did exactly what the customer requested. All the pavers had been removed, the base was re-compacted and re-leveled. On June 9th the paver re-installation was complete. We proceeded to do a walk through with John and the pool builder to confirm everyone's satisfaction of the work performed. At the time of leaving the job, I was assured that John was completely satisfied with the work that was done. We at Royal Paving take great pride in our work and customers satisfaction. Please let me know if you need anymore information in regards to this matter. Thank you,[redacted]