Digi Group

We are more than happy to refund this woman's moneyWhen people overpay (as she did) it is because they did not read the instructions on the website that CLEARY say the must click "apply coupon" for the voucher code to be acceptedWhen they do this the CC request field disappears and there is no way to pay twice as she did In order to receive a refund she simply needs to send a message to [redacted] and explain the situation We will respond quickly Thanks david Co-founder fotoclasses

We are more than happy to refund this woman's money. When people overpay (as she did) it is because they did not read the instructions on the website that CLEARY say the must  click "apply coupon" for the voucher code to be accepted. When they do this the CC request field disappears and...

there is no way to pay twice as she did. 
In order to receive a refund she simply needs to send a message to [redacted] and explain the situation.
 
We will respond quickly.
 
Thanks.
 
david
Co-founder
fotoclasses

Review: I purchased an online fotoclasses class through [redacted] local for $29. The [redacted] local link to redeem took me to a page that asked for credit card information in addition to promo code. I thought I needed to fill out the credit card info, but also provided the promo code. There was no notification on the fotoclasses site that my card had been charged. Upon reviewing my credit card statement, I saw a charge for $149.00.I tried contacting fotoclasses via email and phone, and received no response. [redacted] local was unwilling to help work with fotoclasses, as they said they take no responsibility for issues between customers and their vendors.Desired Settlement: Refund of the $149 that I was erroneously charged, and did not approve.

Business

Response:

We are more than happy to refund this woman's money. When people overpay (as she did) it is because they did not read the instructions on the website that CLEARY say the must click "apply coupon" for the voucher code to be accepted. When they do this the CC request field disappears and there is no way to pay twice as she did. In order to receive a refund she simply needs to send a message to [redacted] and explain the situation. We will respond quickly. Thanks. davidCo-founderfotoclasses