Dick Myers Chrysler Dodge Jeep Ram

We are truly sorry we have offended Ms*** We are committed to treating all of our customers equally To eliminate any possibility of discrimination, we strictly adhere to our company policy which is aligned with the Federal Equal Credit Opportunity Act, prohibiting discrimination against credit applicants and administered by the Federal Trade Commission We would be glad to include a copy of our company policy regarding this upon request Based on our volume-buying leverage with our lenders, we were able to offer Ms [redacted] an attractive interest rate considering her specific parameters Please feel free to contact me directly Sincerely, *** [redacted] Dick Myers Chrysler Dodge Jeep Ram ###-###-####

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
By virbally stating to me the rate you gave me was not the rate the bank gave me but you were making a proffitt on me by holding rate and your only response was that based upon my credit score it was a fair rate, is against the FTC reguationsAlso because of my knowledge in the car industry I was told they cannot give me everything and needed to make a profit somewhere, that somewhere is cosing me thousands of dollarsI do not feel I was treated fairly I feel as if because I am in the same line of work *** *** chose to make a profit at my expense while telling me it was due to my credit score after telling me the rate I was given was in fact not the buy rate
Regards,
*** ***

We are truly sorry we have offended Ms. [redacted].  We are committed to treating all of our customers equally.  To eliminate any possibility of discrimination, we strictly adhere to our company policy which is aligned with the Federal Equal Credit Opportunity Act, prohibiting discrimination...

against credit applicants and administered by the Federal Trade Commission.  We would be glad to include a copy of our company policy regarding this upon request.
Based on our volume-buying leverage with our lenders, we were able to offer Ms. [redacted] an attractive interest rate considering her specific parameters.
Please feel free to contact me directly.
Sincerely,
[redacted] [redacted]
Dick Myers Chrysler Dodge Jeep Ram
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Review: Purchased a 2014 ram 1500. When in finance I asked if the rate way buy rate. [redacted] told me it wasn't but refused to disclose the buy rate to me stating the dealership had to make money also and due to my credit score the rate he gave me was a good rate. I explained how it could save me thousands of dollars and he told me they had to make money also.Desired Settlement: I would like the buy rate on my loan. Especially since I asked for it Nd was shown discrimination against due to my creit score and knowledge of the industry.

Business

Response:

We are truly sorry we have offended Ms. [redacted]. We are committed to treating all of our customers equally. To eliminate any possibility of discrimination, we strictly adhere to our company policy which is aligned with the Federal Equal Credit Opportunity Act, prohibiting discrimination against credit applicants and administered by the Federal Trade Commission. We would be glad to include a copy of our company policy regarding this upon request.

Based on our volume-buying leverage with our lenders, we were able to offer Ms. [redacted] an attractive interest rate considering her specific parameters.

Please feel free to contact me directly.

Sincerely,

Dick Myers Chrysler Dodge Jeep Ram

###-###-####

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

By virbally stating to me the rate you gave me was not the rate the bank gave me but you were making a proffitt on me by holding rate and your only response was that based upon my credit score it was a fair rate, is against the FTC reguations. Also because of my knowledge in the car industry I was told they cannot give me everything and needed to make a profit somewhere, that somewhere is cosing me thousands of dollars. I do not feel I was treated fairly I feel as if because I am in the same line of work [redacted] chose to make a profit at my expense while telling me it was due to my credit score after telling me the rate I was given was in fact not the buy rate.

Regards,