Diamond Parking Service

We have signs posted at our lot that clearly state that event rates supersede the daily ratesThe main screen of the machine used to pay states the current rate and how much the card will be charged and then asks for authorization before charging the cardThe event rate was set to $ because of Outdoor Retailer that was happening at the convention center just down the streetHundreds of cars parked at that location over the weekend and we only received this one complaint about pricingWe are sorry that the customer didn't read the price on the machine when it asked for confirmation, but per company policy we can only refund credit card charges when errors have been made

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] .I would like to accept the offer on the refund of the additional $I paid.Please have the business send the refund, in the format of a check and made payable to [redacted] , to [redacted] Upon receipt of the refund, I would consider the resolution satisfactory and would agree to have the subject complaint closed Sincerely, [redacted]

We have signs posted at our lot that clearly state that event rates supersede the normal daily rates. The main screen of the machine used to pay states the current rate and how much the card will be charged and then asks for authorization before charging the card. The event rate was set to $20...

because of Outdoor Retailer that was happening at the convention center just down the street. Hundreds of cars parked at that location over the weekend and we only received this one complaint about pricing. We are sorry that the customer didn't read the price on the machine when it asked for confirmation, but per company policy we can only refund credit card charges when errors have been made.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].I would like to accept the offer on the refund of the additional $5 I paid.Please have the business send the refund, in the format of a check and made payable to [redacted], to...

[redacted]Upon receipt of the refund, I would consider the resolution satisfactory and would agree to have the subject complaint closed.
Sincerely,
[redacted]