Our purchase order issued to Dial Mfgincluded freight costs
After the fact we were billed for freight
We just received a letter stating if we did not pay for freight they were sending to collections
We were caught unaware
Dial Mfgclaims they sent documentation (alerting us about freight charges) which we repeatedly have asked for but to date have not received, and they refuse to send now
We asked to split the charges due to miscommunication but the Director of Sales refuses to do so
Our purchase order issued to Dial Mfgincluded freight costs
After the fact we were billed for freight
We just received a letter stating if we did not pay for freight they were sending to collections
We were caught unaware
Dial Mfgclaims they sent documentation (alerting us about freight charges) which we repeatedly have asked for but to date have not received, and they refuse to send now
We asked to split the charges due to miscommunication but the Director of Sales refuses to do so