Diabetes and Thyroid Center of Fort Worth

I recently received two letters in the mail, one dated 5/31/and the other date 6/11/17, with a request to respond to a patient complaint To discuss the issue in more detail I would need a medical release of information signed by the patient Since the ID provided by you is your number I can therefore respond only based on the number I see the first letter was processed on 5/31/with issue stated The issue was resolved on 6/5/with a refund For future reference, the standard insurance processing time frame is 6-weeks for a clean claim The [redacted] is required to complete claims processing prior to issuing refunds [redacted] ***

I recently received two letters in the mail, one dated 5/31/17 and the other date 6/11/17, with a request to respond to a patient complaint.  To discuss the issue in more detail I would need a medical release of information signed by the patient.  Since the ID provided by you is your...

number I can therefore respond only based on the number.  I see the first letter was processed on 5/31/17 with issue stated.  The issue was resolved on 6/5/17 with a refund.  For future reference, the standard insurance processing time frame is 6-8 weeks for a clean claim.  The [redacted] is required to complete claims processing prior to issuing refunds.   [redacted]
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