I engaged Complete Appliance to fix my washing machine, paid for the part with a check and was advised to schedule with the office for the next day. I called the office and was advised that they could not come out for a couple of days due to having a family of 6, we decided we needed that washing machine sooner than they could return and purchased a new machine. I called Complete Appliance and cancelled the appt, the person whom answered the call was pleasant and thanked me for cancelling. I asked if their was any charge and she said no, I requested she shred the check I had written for the part. I called my bank explained the situation and they advised that I place a stop payment on the check, which I did. I recently checked my credit report and found collection activity for the stopped check. I called the company Resubmitit and was given Complete Appliances name. I have called at least 6 times and spoke with several different people, who were very apologetic and said they woul
Called and scheduled an appointment was told the repair person would arrive between 1-I called at 4:to verify they were still coming and was told yes they were running behind thoughNever received a call they just never showed! Called first thing the next morning and they stated there was a mix up with paperwork, someone could come today between 1-No thanks not wasting another day and evening waiting for them!
Had a repair done on my refrigerator and it was fixed the same day I called
I engaged Complete Appliance to fix my washing machine, paid for the part with a check and was advised to schedule with the office for the next day. I called the office and was advised that they could not come out for a couple of days due to having a family of 6, we decided we needed that washing machine sooner than they could return and purchased a new machine. I called Complete Appliance and cancelled the appt, the person whom answered the call was pleasant and thanked me for cancelling. I asked if their was any charge and she said no, I requested she shred the check I had written for the part. I called my bank explained the situation and they advised that I place a stop payment on the check, which I did. I recently checked my credit report and found collection activity for the stopped check. I called the company Resubmitit and was given Complete Appliances name. I have called at least 6 times and spoke with several different people, who were very apologetic and said they woul
Called and scheduled an appointment was told the repair person would arrive between 1-I called at 4:to verify they were still coming and was told yes they were running behind thoughNever received a call they just never showed! Called first thing the next morning and they stated there was a mix up with paperwork, someone could come today between 1-No thanks not wasting another day and evening waiting for them!