Dexter Express Laundry

Dear ***,Thank you for reaching out. We are sorry to hear that you have problem with the last wash. Our staff was informing you of the company policy. Apologies if the conversation was not as pleasant. Please be advised that customer is responsible for their items and should read through... the instruction label on their products before putting them in the washer and dryer. Delicate item should put inside a wash bag before placing them inside the machine. Unfortunately, our business is not responsible for any damaged items. We value your business. As a good gesture, we will provide you a free wash. Please come to our store to pick up your free wash card at your convenience. Thank you for using our laundry service. Sincerely,

Dear [redacted],Thank you for reaching out. We are sorry to hear that you have problem with the last wash. Our staff was informing you of the company policy. Apologies if the conversation was not as pleasant. Please be advised that customer is responsible for their items and should read through...

the instruction label on their products before putting them in the washer and dryer. Delicate item should put inside a wash bag before placing them inside the machine. Unfortunately, our business is not responsible for any damaged items. We value your business. As a good gesture, we will provide you a free wash. Please come to our store to pick up your free wash card at your convenience. Thank you for using our laundry service. Sincerely,