Denver Fence Construction LLC

Initial Business Response / [redacted] (1000, 8, 2015/08/26) */ The issue is completely resolved, the customer has paid and even sent an email to us about her satisfactionSee details below: We spoke to [redacted] initially and then sent an email to her on August 22, after hearing about her complaint Here is what our email stated: [redacted] will be there shortly today, Saturday, August Please let him know of ALL you are concerned with Please do not leave anything out until you are completely satisfiedPlease call me and let me know of any concerns you may have Also, if you can please let Michele know that he is going to be there and have her also address any concerns or problems as she has not made payment for her project Sincerely, [redacted] Owner __________________________________________________ She then responded on August 22, after we were there and we fixed everything to her satisfactionEverything is fine nowPlease review her email to us below: Date: Sat, Aug 10:36:- Subject: Re: From: [redacted] @gmail.com To: [redacted] @msn.com Thank you [redacted] , [redacted] and his crew were hereThe fence and gate are done to my satisfactionThanks! Looks like he took care of [redacted] also [redacted] Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/08/29) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2015/08/26) */
The issue is completely resolved, the customer has paid and even sent an email to us about her satisfaction. See details below:
We spoke to [redacted] initially and then sent an email to her on August 22, 2015 after hearing about her complaint. ...

Here is what our email stated:
[redacted] will be there shortly today, Saturday, August 22. Please let him know of ALL you are concerned with.
Please do not leave anything out until you are completely satisfied. Please call me and let me know of any concerns you may have.
Also, if you can please let Michele know that he is going to be there and have her also address any concerns or problems as she has not made payment for her project.
Sincerely,
[redacted]
Owner
__________________________________________________
She then responded on August 22, 2015 after we were there and we fixed everything to her satisfaction. Everything is fine now. Please review her email to us below:
Date: Sat, 22 Aug 2015 10:36:05 -0600
Subject: Re:
From: [redacted]@gmail.com
To: [redacted]@msn.com
Thank you [redacted],
[redacted] and his crew were here. The fence and gate are done to my satisfaction. Thanks!
Looks like he took care of [redacted] also.
[redacted]
Initial Consumer Rebuttal /* (2000, 10, 2015/08/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)