Denver Ear Associates

Initial Business Response /* (1000, 9, 2015/11/06) */
Thank you for the opportunity to respond
Upon receipt, I had one of our auditors review the accounts involvedMs*** made a full "pay-off" balance on two separate accounts
The balance due on Antonio ***' account was *** and
the balance due on *** ***' account was *** for a total of ***
We received from Ms*** *** As you can see the payment was actually short by twenty cents
I apologize if Ms*** was told something different or experienced an inappropriate interaction with an employeeThe entire office staff will be given additional training in customer service and collection practices