Delaware Valley Vein Center

[redacted] ]I never received any bills at my address!Contacted hospital to confirm payment and was told both insurances paid the bill? Why would hospital say both insurances paid but only submit one to this company? If I would have been told to come in to this place I dont remember due to strokes! I am waiting on copy from hospital to resolve issue [redacted] I am rejecting this response because: Regards, [redacted] ***

As per documentation submitted to Revdex.com, five bills were sent (July through November 2014)and patient's address was confirmed with him via telephone in the last week Bills were not returned to us, so address was correct We are a separate entity from the hospital; you would have only needed to contact our office directly by mail or telephone per information on the bills to resolve the matter (not the hospital) and give us your secondary insuranceAs this was not done in a timely way, your bill was forwarded to collection agency who had also made multiple contacts to you to resolve the matter

To Whom it May Concern:The above captioned patient was treated by DrF* in May of at *** *** Hospital inNorristown PAThe patient had a hospital visit and interpretation of vascular study by DrF* onS;/27/14, followed by surgery to correct a serious vascular issue on
S/28/As the patient neverfollowed up with us in the office as he was instructed in his discharge information, we utilized theinsurance information provided by the hospital which indicated he had *** *** and no otheroverageWe submitted to *** *** in a timely fashion on 6/3/and claims were processed bythem indicating the patient owed a balance of As we were unaware of any secondary insurance,lie was billed a total of FIVE times beginning in .lu!y of with statements going to his home addressof *** ** *** *** *** ** *** He never responded to any of those statementsindicating that he had another insurance, or that he was unable to pay the bill and wanted to makearrangementsThere was no response whatsoever, so the account was referred to our collectionagency on 11/19/It is my understanding that they were unsuccessful in collecting any funds fromthe patient on our behalfWe here at the of?ce had absolutely no contact from the patient until iustllast week when he called our of?ce (after almost four years) and advised that he had a secondaryinsuranceOf course, after almost four years, it is impossible to collect from his secondary insurance ifthere indeed he did have an additional coverage, as most insurance companies have a time limit of oneyear or less to file claimsAt this time, the claim remains with our collection agency, so arrangementsdould be made to pay this bill with themPlease see attached the detailed claim information, including dates the claims were submitted toinsurance, and dates that the patient received statementsPlease don't hesitate to call or write withany additional questions.Thank you.Sincerely,Sandra LC***Of?ce Manager

[redacted] [redacted] [redacted]]I never received any bills at my address!Contacted hospital to confirm payment and was told both insurances paid the bill? Why would hospital say both insurances paid but only submit one to this company? If I would have been told to come in to this place I dont remember due to strokes! I am waiting on copy from hospital to resolve issue.
 [redacted]
I am rejecting this response because:
Regards,
[redacted]

As per documentation submitted to Revdex.com, five bills were sent (July through November 2014)and patient's address was confirmed with him via telephone in the last week.  Bills were not returned to us, so address was correct.  We are a separate entity from the hospital; you would have only needed to contact our office directly by mail or telephone per information on the bills to resolve the matter (not the hospital) and give us your secondary insurance. As this was not done in a timely way, your bill was forwarded to collection agency who had also made multiple contacts to you to resolve the matter.