DB Schelker , Shipping

Initial Business Response / [redacted] (1000, 5, 2016/02/23) */ Contact Name and Title: Karen [redacted] secretary Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @att.net We are a used car lot and the customer signed an As Is statementNo extra warranty was purchased nor was a warranty implied The customers had $left on their contract so we just wrote the balance offWe had already exchanged vehicles with this customer because of a mechanical issue and we also loaned them a vehicle so they could get to work before selling them the vehicle in which the complaint was madeWe do not have a money back policy OFFER:

Initial Business Response /* (1000, 5, 2016/02/23) */
Contact Name and Title: Karen [redacted] secretary
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@att.net
We are a used car lot and the customer signed an As Is statement. No extra warranty was purchased nor was a warranty implied. ...

The customers had $800.00 left on their contract so we just wrote the balance off. We had already exchanged vehicles with this customer because of a mechanical issue and we also loaned them a vehicle so they could get to work before selling them the vehicle in which the complaint was made. We do not have a money back policy
OFFER: