Days Inn & Suites Richfield

Initial Business Response / [redacted] (1000, 5, 2015/06/29) */ The guest made her reservations online for 3 rooms she did not book directly with the property. The guest was refunded for the rooms on 6-19-15.

Initial Business Response /* (1000, 5, 2016/05/31) */
Please see attached provided by the business:
"To whom it may concern:
We take this issue very seriouslyWe are a proactive company and diligently monitor for all issues on our premises/
As an act of good faith and a gesture of good
will, we will issue a full refund for the entire amount of Ms***'s stay ($276.58)
Thank you
Days Inn Management"
Initial Consumer Rebuttal /* (2000, 7, 2016/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/06/29) */
The guest made her reservations online for rooms she did not book directly with the propertyThe guest was refunded for the rooms on 6-19-