Davis Services

Yes I did pay it, but I had to go down to [redacted] Services to have the office manager type up a correct invoice Her explanation was that the computer could not correct the price so it showed I had made a payment which I didn’t So I had her hand type a invoice with the corrected price on their letterhead It still boggles my mind that it took almost one year to get them to correct the problems and to send me a corrected invoice I hope by letting the Revdex.com know how I was treated that other customers won’t go thru what I had to endure I appreciate you getting involved and helping with this problem.Thanks, [redacted]

For the past year, it has always been one more thing and then I will pay from this customer, so we have no real reason to expect he means any different now An invoice with the changes has already been mailed and since the back and forth here hasn't accomplished a thing, we respectfully request that this complaint be closed, so our office manager can decide how she is going to pursue this account

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint I just had my system inspected by a different company and the system is OK, but they were like me, why did it take almost a year to correct everything? As far as [redacted] Servicescomments they are ludicrous If you knew that the invoice was priced wrong why not send me a corrected one? I am so frustrated in the fact that [redacted] would say this and promise that and he would send out his "best" people but then nobody shows up I understand about the moisture under houses, but my problem is they increased the fan speed in the summer to help with the moisture, but then they slow the fan back down last month in the heat mode That was verified by the company I called to check my system I am very disappointed in a way that they had a good customer who paid almost $for a new heat pump, and turn around and charge me $for the duct work replace which was quoted wrong andalmost a year later the bill is still wrong But the last and most important disappointment was I requested a meeting with the owner [redacted] himself, not his son ***, to explain my displeasure about his son and everything he promised me he would do but didn't and I requested this meeting on 01/12/ Now almost four weeks later I still haven't gotten to speak with [redacted] ***So this tells me they haven't got time for one of their customers, so now it probably wouldn't help to explain it to him Reluctantly I will pay my bill once I get a corrected invoice with the corrected price minus the late charges and minus the vents Customers I urge you BUYER BEWARE! Davis services will promise you the moon to get your business but once their is a problem or if any maintenance has to be done you will be left out in the cold Enclosed I am sending the so called contracts, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me We only wanted a refund ($75) for the services charged for but not provided for (and we never spoke to anyone Wednesday or we wouldn't have contacted the Revdex.com)We will contact again if we don't receive the refund checkThank you! Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I am rejecting the offer because as of Feb12, I still have not received a corrected invoice The work was finally done in January of this year, but why did this take so long? All [redacted] had to do was fulfill his promises and do what he said he would do I do pay my bills once the work is completed, in I paid almost $to [redacted] Services for a heat pump installation once the work was done and done right, it was not my fault that this last work took so long But like I said I NEED A CORRECTED BILL for the ductwork Once I receive this I will pay, but not until this happens, because nobody in their right mind would pay a bill that the invoice was wrong Please do your job that was promised to me in the beginning Regards, [redacted]