There was a miss understanding on our billing cycle The billing cycle runs from the 18th of the month until the 17th of the next mo The [redacted] had a delivery on 5/20/and 6/17/both falling in our 6/billing period making the bill higher than normal We explained the delivery dates and billing date and that 7/18/billing would be much lower and they have paid the bill Thank you [redacted]
There was a miss understanding on our billing cycle The billing cycle runs from the 18th of the month until the 17th of the next mo The [redacted] had a delivery on 5/20/and 6/17/both falling in our 6/billing period making the bill higher than normal We explained the delivery dates and billing date and that 7/18/billing would be much lower and they have paid the bill Thank you [redacted]