We we're contacted to install a septic tank and did so We made the customer well aware that since she was out of town all we could do was hook up externally She was okay with that a month later after the job was done , she called to say we had broke the pipe internally
That is impossible because we did not go inside The wall is concrete and we attached the external pipe by hand We did go to her site when she came up and tried to explain this to her We did offer to hook back up the pipe for no charge and she wanted to hire a licensed plumber We explained we would not pay for it, however we would fix it ourselves for no charge She refused I feel we did out part but could not satisfy her requests
We we're contacted to install a septic tank and did so We made the customer well aware that since she was out of town all we could do was hook up externally She was okay with that a month later after the job was done , she called to say we had broke the pipe internally
That is impossible because we did not go inside The wall is concrete and we attached the external pipe by hand We did go to her site when she came up and tried to explain this to her We did offer to hook back up the pipe for no charge and she wanted to hire a licensed plumber We explained we would not pay for it, however we would fix it ourselves for no charge She refused I feel we did out part but could not satisfy her requests