Dave's Discount Furniture

Our team leader Martha reached out to Mrand Mrs***
multiple times via email and phone callsShe shared with them our findings on this case but they had a different version of the events therefore on 12/15/and in the spirit of customer service and in appreciation of their business we offered a $credit on their future travel plus a onetime Private Sedan service at the price of a Semi Privates (an additional saving of $35), Mrs*** told our team leader that she will get back with her after consulting with Mr***We haven’t heard back since thenOur offer is still valid, all we need is a reply on this forum accepting it and we will put it in our system to be used at their convenience

We do not accept the proposal from the company Their version of the facts was not accurate We do not intend to do business with them again We did not receive a refund as we should have Poor service*** ***

Customer asked for $refund, we offered $in future travel credit without even discussing our version of the story, customer rejects our offer stating they won't do business with us, we respect their decision and will close this case

Final Consumer Response /* (2000, 8, 2016/06/30) */
Claim can be closed business made a successful resolution to the issue