Darling Models

We ordered a model for our daughter and a week later I called the company to ask for a shipping tracking number. The gentleman informed me it takes too long to look that up. He said it had shipped the day after we placed the order and my daughter doesn’t know how to check her mail because boxes don’t fit in dorm mailboxes. She is in a house so it isn’t the same as a dorm. He told me she should have been smart enough to order the model from the school bookstore cause they sell them. I asked to speak to a supervisor and he said he owns the company. I don’t think it was too much to ask for a shipping tracking number. He told me I should tell Va Tech about the issue so all their students have to order from the bookstore from now on and hung up on me. Not sure where our model is.