Dan's Handyman Service Reviews (%countItem)
Dan's Handyman Service Rating
Address: 857 W 3000 S Vernal, Vernal, Utah, United States, 84078
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Horrible, unethical. I hired him to do some work. He said he charged $75/hour with a 2 hour minimum plus parts. He came out and assessed the problem after 45 minutes. He then said he would only complete the work if I promised to pay him for 4 hours of work plus parts. The store is 5 minutes away and the job was to take about another 30 minutes of work. I told him he had only been there for 45 minutes and so let's just stick to the original agreement of $75/hour with a 2 hour minimum plus parts. He stated he didn't work like that. After going back and forth, he said "I will just lien your f
* house". Extremely unprofessional. Would never recommend this person. Absolutely unethical.
Contractor refuses to come back and correct work that has failed. Work was done on 5/1/2017
The initial work done was good but the caulk and sealing on one small window failed and the sealing and caulking of piece of siding failed. I first called on 7/7/2017 to let Dan know and asked him to call me back about fixing. He did not return my call; so I called him back again on 7/20/2017 and told him I would not be contacting the Revdex.com if he did not call me back.. He called me today; 7/20/2017 (I feel this is on!y reason he called me back.). He was defensive from start and reluctant to fix. He had all kinds of excuses including saying he wasn' t sure the caulking would hold to begin with on siding. I told him t hen he should have told me and exp!aimed what needed to be done to fix and made it part of his bid. He got more defensive and said he gets paid $70 an hour to do work and did not have time or could afford to waste his time on this even though he is only located a couple of blocks from where I live.
Description of total work -
Trim around roof wrapped; replace window trim around 2 windows standard size windows and 1 small window and repair 1 piece of siding (paint was coming off needed to seal and repainted).
Thanks Revdex.com For Your Good work and the Opportunity to respond to this "Unrealistic Complaint" And Unbelievable attempt to Extort $250. From Me, and False Statements of Information towards my Business.
Nonetheless, Having been in Business Under the Same Name as : Dan's Handyman Services Inc. , Now for more than 34 Years In This Great State of Utah and Mainly here across the Northern End of The Wasatch Front, I have worked for Hundreds of Great Customers and During These past 34 Years Performing Many Various Types of Handyman Services Successfully and I Consider My Reputation To Be Stellar! In Fact I have Never ONCE Been In any Type of Court Case, Nor, Have I EVER Had Any CLAIMS AGAINST My Business... This FACTUAL Information Should Speak Volumes For ITSELF....
As Far as this current Complaint?
I Clearly Estimated and Performed the Services That I Stated I would Perform for Ms., and I made it Clear to Her at the time that these particular Services were performed, that Myself and My Adult Helper Could Clearly Tell that were "Pre-Existing Under Lying Structural Damages" To The Sheets of Siding, That had been Caused by Previous Water Leaks That she had Allowed to Go Unchecked for an extended Period(s) of Time Into The Siding and Window Trim Area of Her Mobile House to the extent of Damage that was NOT a Simply Repairable Resolve ... (And It wasn't Part of Any Promise or our Bid)... But we Stated to Ms. We Could Just Simply "Cover Over The Rough Area A Little Bit" as to Help it to "APPEAR a Bit Better"... And in "NO WAY" That we were Going to Repair the Siding Because the Main Job was Installation of NEW METAL FASCIA ALL THE WAY AROUND THE ENTIRE TRIM OF THIS MOBILE HOUSE".... We did a Great Job and Did Exactly What was Promised we would do and she Gladly Paid us For our Services..... End of Story.... Thanks Again, Sincerely, Dan W (Owner/President) Dans Handyman Services Inc. 223 East Antelope Drive, Layton, Utah 84041
Complaint: ***
I am rejecting this response because:
The contractor is not telling the truth. This contractor totally misrepresented what the said to me and the work done. His version is not correct. What is really not professional is that he was unwilling to fix the work that failed and the comments he made to me about not being worth is time to fix it since he makes $70 hr and was too busy. The work to repair it would only take about 1 to 1.5 hrs to fix . In addition he did not respond to my call for over two weeks when I initially called to let him know about the problem and that he did not return my call until I called him again and told him I was going to contact the Revdex.com. Also he admitted to me that he could have use another sealant.
If he is unwilling to make it good. I would like my comments to stand.
Thank you very much for your time and effort.
***
Sincerely
I Have Nothing much more to add to this ... I Have Pretty Much Clarified the "Truth" In my Initial Response...
By The Way, I was on a Small Vacation Up in the Uintah Mountains during the summer and for about a week or so I couldn't get any Phone Calls, and /or/Internet at all...
Thanks Again Revdex.com For All the Good Work!
Regards, Dan's Handyman Services.......8-9-2017