Dania Furniture

Hello, I am writing in response to a letter received in the mail for ID [redacted] We do not show any orders in under the information providedCan we please get a copy of the customers invoice to better look this up? Or was the purchase done under a different name and phone number? Thank you! [redacted] Tanasbourne Dania Administrative Assistant [redacted] daniafurniture.com | [redacted] Ext**

Complaint: [redacted] The Dania invoice could be under the phone number [redacted] The invoice may be under my wife's name: [redacted] ***.Sincerely, [redacted]

We just received the letter with more information about this customerWe have cushion completes on order for this customerETA 4-weeksThey will get a call when their order is ready for pick up
Thank you!
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We bought a sofa from DaniaThe cushions have life time guarantee against saggingBut the cushions have saggedDania sent a inspector to check the cushionsThe inspector noted the sagging and informed that he will recommend replacement to DaniaThis was two months agoWe contacted Dania to find the next stepsHowever, Dania has not taken any actions to resolve the issue

Complaint: [redacted]The Dania invoice could be under the phone number [redacted]. The invoice may be under my wife's name: [redacted].Sincerely,[redacted]

Hello,
I am writing in response to a letter received in the mail for ID [redacted]. We do not show any orders in 2015 under the information provided. Can we please get a copy of the customers invoice to better look this up? Or was the purchase done under a different name and phone number?
Thank...

you!
[redacted]
Tanasbourne Dania Administrative Assistant
[redacted]
daniafurniture.com | [redacted] Ext. **