Had a horrible experience todayI bought a key chain for my classroom set of keys and it was poorly madeBroke immediately when I tried to put it on my wristI went to take it back today, hoping to get it fixed or exchange itAfter someone went in the back to see if she could fix itSomeone else finally came back out and asked, "Are you the one who wanted the refund?" No I wanted it fixed or another similar but apparently that wasn't an optionThen I could not even get my cash refund of literally 10$ and some changeBecause they didn't have it in the register...there was no apology to me at ALL! Everyone was so rude to meI am really disgusted in the customer service and quality of workCustomer satisfaction should always be number one
Had a horrible experience todayI bought a key chain for my classroom set of keys and it was poorly madeBroke immediately when I tried to put it on my wristI went to take it back today, hoping to get it fixed or exchange itAfter someone went in the back to see if she could fix itSomeone else finally came back out and asked, "Are you the one who wanted the refund?" No I wanted it fixed or another similar but apparently that wasn't an optionThen I could not even get my cash refund of literally 10$ and some changeBecause they didn't have it in the register...there was no apology to me at ALL! Everyone was so rude to meI am really disgusted in the customer service and quality of workCustomer satisfaction should always be number one