Dance Central LLC

Initial Business Response / [redacted] (1000, 8, 2018/01/17) */ The customer had complained about the dampers on a couple of his fans making noise when it was windyI informed him how we resolve this issue and he volunteered to perform the fix himselfA week or two later he contacted me complaining that he did not think the fans were properly bracedWe have since resolved the problem although it did take us about a month to get there after his second complaintI apologize for the delay but it has been an extremely busy year for us and are doing our best to keep up

Initial Business Response /* (1000, 8, 2018/01/17) */
The customer had complained about the dampers on a couple of his fans making noise when it was windy. I informed him how we resolve this issue and he volunteered to perform the fix himself. A week or two later he contacted me complaining that...

he did not think the fans were properly braced. We have since resolved the problem although it did take us about a month to get there after his second complaint. I apologize for the delay but it has been an extremely busy year for us and are doing our best to keep up.