Damian's Automotive

We had contacted by certified mail Ms [redacted] to request that she set up an appointment to allow us to address her concernsMs [redacted] by phone contacted us and set up an appointment to bring the vehicle in on August 24, Ms [redacted] failed to keep her appointment and bring the vehicle in on August 24, We have not received any correspondence from Ms [redacted] as she stated, however, we have read the letter that she attached to your office dated August 28, We will contact Ms [redacted] again by certified mail to request that she reschedule her missed appointment so that we can address her concernsDamian's Automotive

We had contacted by certified mail Ms*** to request that she set up an
appointment to allow us to address her concernsMs*** by phone contacted us and set up an appointment to bring the vehicle in on August 24, 2017. Ms*** failed to keep her appointment and bring the vehicle in on August 24, 2017. We have not received any correspondence from Ms*** as she stated, however, we have read the letter that she attached to your office dated August 28, 2017. We will contact Ms*** again by certified mail to request that she reschedule her missed appointment so that we can address her concerns. Damian's Automotive

I am writing ln response to your letter dated August 12, The customer has been contacted regarding their concern and they have scheduled an appointment to bring the car in to have it addressed on August 24,