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I ordered a rope chain but received a herringbone instead and I contacted the company and I couldn't get a response. Finally I got a reply and they told me to send a photo of the product which I did 2 days ago but no reply from them. I just want a return for this product that's it! Can someone please assist me with this issue? Thanks!
Hello Mr.,
Thank you for contacting DailySale Customer Service. We are sorry to hear that you have experienced an issue with your order and we understand that you want to return your order for a refund. To make this right for you, we have sent an RMA with instructions to your email *** on July 6, 2020. You may check your inbox or spam email to see if you have received the RMA number.Please include a copy of this email along with the return. Also, please be advised that the RMA number will only be valid for 2 weeks upon your initial request.
Your refund request has been noted on your account and will be processed upon receipt of the returned item. Please allow 3-5 business days from then for the funds to be received in your original mode of payment.
We apologize for any inconvenience this has caused and we look forward to serving you better on your future orders.
Thank you.
Rachielle
Thanks for everything and I have my refund. Thanks again
Hi, I have been going back in forward with Daily Sale on an item not received stated - 2/7 by ***. I have went back to Daily Sale to submit a claim 3/9 as requested per ***. This is taking to long to reimburse the money spent on a coat not received.
Email sent to -Justine L Gabrielle B (Daily Sale)
Feb 21, 1:23 PM EST
Hi,
I ordered 2 coats 1/30 but I never received one -
Sku ***- olive-L. Please provide a status for delivery.
# *** I received the white coat but not the Olive coat - Here's the tracking number: