On July 11, 2018, I dropped off my F-truck at D Patrick Ford in Boonville for a service concernThe truck was making an intermittent grinding noise from the front endFrom my own research, I suspected a leak in the IWE (wheel drive) system was causing the front hubs to attempt to engageBecause the issue is intermittent, D Patrick was unable to duplicate the issue, or find a problemUpon further research, I found many owners with the same problem, and their local dealers had fixed their problem, often with a $part, a new check valve in the IWE vacuum systemEven more disturbing, Ford had issued a Special Service Message (SSM 47329) instructing dealers to install a new check valve (#7A788) before completing any other diagnosis, as the check valve was most likely the problem D Patrick Boonville to do anything without hearing the noise themselvesI am not at all a mechanic, but I removed the check valve, checked it and found it was indeed defectiveD Patricks refusal to repair this truck, under warranty, with something so simple as a $part, is just beyond comprehensionBecause of the valves failure, there is likely damage to the IWE's as they were grinding away, attempting to engageD Partrick Boonville Service is a total fail
Boonville Ford delays appointment times and then refuses to provide service due to the issue not occurring currently I purchased a used Ford Ffrom this business, along with an extended warranty plan that covers most items bumper to bumper The truck has already required numerous repairs, but more concerning, is the same issue occurring multiple times The backup camera was replaced in March of It is now going out again When I called for an appointment, I was told they cannot do anything, including order the part, until they can "review" what the problem is And they cannot review the problem for another month I then asked if I could bring it in to show them the problem, but they said they do not have any time available for that I asked if I could take it to another Ford dealer and they said they could not take another mechanic's word for it So I said I wanted to go ahead and make the appointment and would leave it there as long as they provided me with some
We purchased a used truck from Booneville Ford on October 29, We have waited until 11/30/and still not received a title We ( [redacted] and myself) have contacted the dealership They have now informed us that the truck has a lien against the title for the amount of $10,to the state of Indiana for child support and we cannot get it titled It is my understanding that this is an illegal process, as the dealership is to guarantee a clean title I also feel the bank [redacted] in Booneville) is at fault for allowing a loan on a title with a lien against it I am asking for assistance in recourse Respectfully, [redacted] XXX-XXX-XXXX
I bought some parts for my truck and did not need all of them took them back for a refund and they told me they could not give me a refund on JanI purchased some parts from d Patrick ford [redacted] Street [redacted] IN XXXXX for my ford ranger took it to have them put on but I did not need of them so on 2/1/I took them back to d Patrick ford to get a refund for them and was told they could not refund my money for those parts but if I had not needed the third part that I got they could give me a refund for it
Took my vehicle in for a recall fix and after picking my vehicle up I noticed pinholes on the tint on the drivers window Took my vehicle in for a recall fix on the airbag and noticed after picking it up that there were small pinholes in the widow tintReturned and informed them of it and was called a liar and said I was trying to scam them
on7/22/we traded a f for a super duty, gave them the true payoff they said they over payed by are going to keep title tell they get the over paymenti have the pay off in writing with my fiance.papersthey tell us to take the truck home and fiance thru [redacted] , week later ,we half to go and get refianced for higher rate, I feel like they are scamimg us [redacted] was the sales kid 7/22/when we resigned againreal bad business
On July 11, 2018, I dropped off my F-truck at D Patrick Ford in Boonville for a service concernThe truck was making an intermittent grinding noise from the front endFrom my own research, I suspected a leak in the IWE (wheel drive) system was causing the front hubs to attempt to engageBecause the issue is intermittent, D Patrick was unable to duplicate the issue, or find a problemUpon further research, I found many owners with the same problem, and their local dealers had fixed their problem, often with a $part, a new check valve in the IWE vacuum systemEven more disturbing, Ford had issued a Special Service Message (SSM 47329) instructing dealers to install a new check valve (#7A788) before completing any other diagnosis, as the check valve was most likely the problem D Patrick Boonville to do anything without hearing the noise themselvesI am not at all a mechanic, but I removed the check valve, checked it and found it was indeed defectiveD Patricks refusal to repair this truck, under warranty, with something so simple as a $part, is just beyond comprehensionBecause of the valves failure, there is likely damage to the IWE's as they were grinding away, attempting to engageD Partrick Boonville Service is a total fail
Boonville Ford delays appointment times and then refuses to provide service due to the issue not occurring currently I purchased a used Ford Ffrom this business, along with an extended warranty plan that covers most items bumper to bumper The truck has already required numerous repairs, but more concerning, is the same issue occurring multiple times The backup camera was replaced in March of It is now going out again When I called for an appointment, I was told they cannot do anything, including order the part, until they can "review" what the problem is And they cannot review the problem for another month I then asked if I could bring it in to show them the problem, but they said they do not have any time available for that I asked if I could take it to another Ford dealer and they said they could not take another mechanic's word for it So I said I wanted to go ahead and make the appointment and would leave it there as long as they provided me with some
We purchased a used truck from Booneville Ford on October 29, We have waited until 11/30/and still not received a title We ( [redacted] and myself) have contacted the dealership They have now informed us that the truck has a lien against the title for the amount of $10,to the state of Indiana for child support and we cannot get it titled It is my understanding that this is an illegal process, as the dealership is to guarantee a clean title I also feel the bank [redacted] in Booneville) is at fault for allowing a loan on a title with a lien against it I am asking for assistance in recourse Respectfully, [redacted] XXX-XXX-XXXX
I bought some parts for my truck and did not need all of them took them back for a refund and they told me they could not give me a refund on JanI purchased some parts from d Patrick ford [redacted] Street [redacted] IN XXXXX for my ford ranger took it to have them put on but I did not need of them so on 2/1/I took them back to d Patrick ford to get a refund for them and was told they could not refund my money for those parts but if I had not needed the third part that I got they could give me a refund for it
Took my vehicle in for a recall fix and after picking my vehicle up I noticed pinholes on the tint on the drivers window Took my vehicle in for a recall fix on the airbag and noticed after picking it up that there were small pinholes in the widow tintReturned and informed them of it and was called a liar and said I was trying to scam them
on7/22/we traded a f for a super duty, gave them the true payoff they said they over payed by are going to keep title tell they get the over paymenti have the pay off in writing with my fiance.papersthey tell us to take the truck home and fiance thru [redacted] , week later ,we half to go and get refianced for higher rate, I feel like they are scamimg us [redacted] was the sales kid 7/22/when we resigned againreal bad business