D and E Bookkeeping and Tax

From: [redacted] Email [redacted] Sent: Saturday, February 22, 8:AM To: [redacted] Subject: Complaint [redacted] Complaint has been resolved

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] On July 5, I received my original documents provided to the company for the filing of taxes The company indicated via e-mail on June 30, the amended returns would be sent They were not sent with my original docs but I am requesting closure of this complaint and as stated, will acquire another company to handle the amended returns [redacted]

Differences in opinion related to classification and amounts are being resolved between parties at this time Contact with both parties is ongoing

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
My complaint number is ***I did not receive a refund for the services but the services I hired her for were
finally completed. Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]On July 5, 2016 I received my original documents provided to the company for the filing of 2015...

taxes.   The company indicated via e-mail on June 30, the amended returns would be sent.  They were not sent with my original docs but I am requesting closure of this complaint and as stated, will acquire another company to handle the amended returns. [redacted]

From: [redacted] Email [redacted]
Sent: Saturday, February 22, 2014 8:34 AM
To: [redacted]
Subject: Complaint [redacted]
 
Complaint has been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
On July 5, 2016 I received my original documents provided to...

the company for the filing of 2015 taxes.   
The company indicated via e-mail on June 30, the amended returns would be sent.  They were not sent with my original docs but I am requesting closure of this complaint and as stated, will acquire another company to handle the amended returns.
 
[redacted]

Taxes were prepared before April 15, 2013, deadline, and were to be paid electronically. When I saw that taxes had not been taken from checking account, numerous calls were made to [redacted] to [redacted]rm of concern, and she kept replying not to worry. Then late May a letter from IRS was received claiming bank account from which taxes were to be paid was closed. Our bank account was never closed and correct bank [redacted]rmation was provided. When I called IRS they said the taxes were filed late...on May 30, 2013. [redacted] said they were filed on time, and would make sure to pay taxes. After 2 or 3 additional letters from IRS and numerous unanswered calls from [redacted], my husband said to pay penalty. Much later, [redacted] returns call that she had been out of town, and that said she had already paid the IRS, so I told her I would refund her once IRS refunded the extra payment. IRS said there were calls from [redacted], and only one payment was made. After numerous calls again and visit to her office, she gave me a check to cover penalty we paid. She said she had already mailed a refund check to me, but it was never sent. I tried cashing check, but Chase Bank said they could not honor check at that time, and suggested I not deposit check. I called [redacted], and I asked her to please deposit money, and let me know so I could cash check, but she has not returned call.