Cuvesk Business Solutions, LLC Reviews (10)
View Photos
Cuvesk Business Solutions, LLC Rating
Address: 3399 Vinson Dr, Lewis Center, Ohio, United States, 43035-8369
Phone: |
Show more...
|
Web: |
www.cuvesk.com
|
Add contact information for Cuvesk Business Solutions, LLC
Add new contacts
ADVERTISEMENT
Early on 4/15/20 I was looking at a website when suddenly I received a warning, written and oral, that my PC was hacked - the background frame read Microsoft; that I shouldn't turn off the PC and call a tel. no. they provided. I asked the technician if he was from Microsoft, and he said yes, but he was lying - he was calling for Cuvesk. They "fixed" the problem and charged me $329.50 that included a 3 yr. warranty. Since they mislead me I expect that they will credit my card in the amount of $329.50.
Many thanks for your effort.
Sincerely
Hi ***,
I apologies for the misinformation given to you by the technician. The contract which you signed digitally it is clearly mentioned there that we are not a part of Microsoft or any other brand. But we understand there can be a misconception. We are canceling your transaction, you would not be charged for the service.
If you have any other question you can reach us at +***
Thanks,
Kumar
best service ever thanks
I received the help I needed to get my PC running again. thank you
CUVESK for having such knolleageable and professionals at your help- desk to help some one like me,who doesn't know a lot about computers.
Revdex.com:
I reviewed the response made by the business and find the resolution is satisfactory to me.
I WOULD LIKE TO SAY THAT YOUR PROGRAM IS THE BEST I HAVE EVER HAD, AND I HAVE HAD A FEW, MATTER OF FACT, I HAD ALREADY PAID $500.00 TO A COMPANY WHO DID NOT CARE ABOUT ME OR MY PC, YOU ARE VERY PROFESSIONAL, YOU CARED ABOUT MY ISSUES AS THOUGH THEY WERE YOUR OWN,I AM SO GRATEFUL, I FIND IT HARD TO FIND THE WORDS TO FIND THE WORDS TO MY OVERALL EXPRIENCE , I FEEL THAT YOUR PEOPLE'S AND I COULD BREAK BREAD TOGETHER, THANK YOU SO MUCH FOR BEING THERE FOR ME, THANK'S
Hi After complete investigation done by me on this complaint I found out that the customer was transferred to us for support by some another company who pretended themselves to be Microsoft. We helped the customer fixing the computer.We would also like to inform you that we don’t indulge...
ourselves in any kind of malpractice where a customer is forced to call us or to pay us for support.Thanks, [redacted]Cuvesk Business SolutionsPhone: +1.614.437.2595Skype: k[redacted]33Email: [redacted]@cuvesk.comwww.cuvesk.com
Service was professionally provided. Technicians were very considerate of my disabilities and were very patient with me. I am happy to be back online. Thank you all. I appreciated the callback to check up on the services, as well
My first experiences with *** outsourcing was extremely negative but an American company couldn't have done a better job this time! Perhaps neither could you without the excellent coordination of the American technical support of Ms. Robin W and local outsourcer Mr. K! Ordinarily I do not even review with the Gold Star in writing that people request even repeatedly after providing the customer every service!
excellent service
Thank You Mr. S for reviewing us.