Custom X-Ray Equipment Sales and Service

They did a absolute horrific job on moving my xray unit and damaged the wall in the process The main issue I had is that they had my credit card information to place a deposit of $to schedule the install A month later, the install is done with numerous issues We're told from the technicians will get a call to discuss our concerns and go over the billing The company took our banking information from the deposit and just auto-withdrawaled whatever they felt like charging without even sending us a bill We hadn't even seen what the charges were as they had to send someone out times to try an fix their install The bill was $more then they quoted Not only did we not account for a couple thousand dollar withdrawal, we didn't even sign any paperwork or contract that they had the rights or consent to utilize our checking account to their discretion Our experience in terms of service has been nothing short of a disaster When we called to discuss that we were upset and didn't feel as though we should have to pay for the extra hours of labor for them to come back out and FIX the issues, they had no remorse They do not care about your business or your experience They want their money and will under estimate you to gain your business and then double charge you when they get your install

They did a absolute horrific job on moving my xray unit and damaged the wall in the process. The main issue I had is that they had my credit card information to place a deposit of $240. to schedule the install. A month later, the install is done with numerous issues. We're told from the technicians will get a call to discuss our concerns and go over the billing. The company took our banking information from the deposit and just auto-withdrawaled whatever they felt like charging without even sending us a bill. We hadn't even seen what the charges were as they had to send someone out 3 times to try an fix their install. The bill was $600 more then they quoted. Not only did we not account for a couple thousand dollar withdrawal, we didn't even sign any paperwork or contract that they had the rights or consent to utilize our checking account to their discretion.
Our experience in terms of service has been nothing short of a disaster. When we called to discuss that we were upset and didn't feel as though we should have to pay for the extra hours of labor for them to come back out and FIX the issues, they had no remorse. They do not care about your business or your experience. They want their money and will under estimate you to gain your business and then double charge you when they get your install.