Custom Blind Cleaning & Repair

Initial Business Response / [redacted] (1000, 16, 2015/10/15) */ Dear [redacted] My name is [redacted] I am the new owner of Custom Blind Cleaning & RepairYou had previously done business with my father [redacted] I would like to apologize for any inconvenience that you had while employing my father's company and servicesI would also like to reconcile the situation and possibly start a new business relationshipI am willing to refund you the $you requested and a free blind cleaningAt this time, I am unable to refund you immediately, but maybe we can work out a way so it happens soonPlease give me a call at your earliest convenience so that we can work this outI am truly sorry Sincerely, [redacted] Owner Initial Consumer Rebuttal / [redacted] (3000, 18, 2015/10/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't have your numberCan you please provide it so that we can resolve this? Thank you, [redacted] Final Business Response / [redacted] (4000, 20, 2015/10/15) */ I appologizeMy number is (XXX) XXX-XXXX

Initial Business Response /* (1000, 16, 2015/10/15) */
Dear [redacted]
My name is [redacted]. I am the new owner of Custom Blind Cleaning & Repair. You had previously done business with my father [redacted]. I would like to apologize for any inconvenience that you had while...

employing my father's company and services. I would also like to reconcile the situation and possibly start a new business relationship. I am willing to refund you the $40 you requested and a free blind cleaning. At this time, I am unable to refund you immediately, but maybe we can work out a way so it happens soon. Please give me a call at your earliest convenience so that we can work this out. I am truly sorry.
Sincerely,
[redacted]
Owner
Initial Consumer Rebuttal /* (3000, 18, 2015/10/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I don't have your number. Can you please provide it so that we can resolve this?
Thank you,
[redacted]
Final Business Response /* (4000, 20, 2015/10/15) */
I appologize. My number is (XXX) XXX-XXXX