Currency Exchange

Initial Business Response / [redacted] (1000, 5, 2015/06/14) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @aol.com The customer may have inadvertently given the cashier too much money - it is difficult to know for sureWe encourage all customers to count their money and their change before stepping away from the windowThis customer waited a day before returning to the establishment with his complaintIn addition, a withdrawal slip from the customer's bank account can not necessarily be considered proof of the amount of cash that he presented at the time of the transactionAs a matter of policy, employees are not permitted to give customers cash back without first consulting with management in regard to an incident such as thisThe management personnel was unavailable at that point in time but once reached, she discussed the situation with store personnel and had given permission for the money to be returned to the customerThe incident occurred on 05/26/and the money was returned to the customer on 05/28/This Revdex.com is dated 06/01/but the customer had already received his money

Initial Business Response /* (1000, 5, 2015/06/14) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@aol.com
The customer may have inadvertently given the cashier too much money - it is difficult to know for sure. We encourage all customers to count their...

money and their change before stepping away from the window. This customer waited a day before returning to the establishment with his complaint. In addition, a withdrawal slip from the customer's bank account can not necessarily be considered proof of the amount of cash that he presented at the time of the transaction. As a matter of policy, employees are not permitted to give customers cash back without first consulting with management in regard to an incident such as this. The management personnel was unavailable at that point in time but once reached, she discussed the situation with store personnel and had given permission for the money to be returned to the customer. The incident occurred on 05/26/2015 and the money was returned to the customer on 05/28/2015. This Revdex.com is dated 06/01/2015 but the customer had already received his money.