Curb Box Specialists

Credit Union West ("CUW") has received and reviewed the complaint registered by Matthew [redacted] regarding a $loan application feeCUW takes any complaint very seriously and, if possible, attempts to reach amicable resolutionsCUW previously resolved the Complaint by refunding Mr [redacted] his $loan application fee- the result he was requesting Unfortunately, CUW is compelled to respond to Mr [redacted] irresponsible and completely unsupported claims of fraudIn an effort to make their accusations seem more important, people like Mr [redacted] embellish their complaint by simply using terms like "fraud" even though there is no basis for doing soCUW operates in a highly regulated industry and it does not "defraud" its members or potential membersCUW makes every effort to deliver outstanding and timely professional services to our CUlTent members as well as prospective members throughout the communities it servesCUW has been in business for almost six decades and has thousands of satisfied and happy membersCUW is one of the fastest growing financial institutions in Arizona and takes great pride in its customer serviceIt is disappointing when people like Mr [redacted] simply assert unsubstantiated accusations of fraud regarding well respected organizations such as CUW.In sum, CUW fully resolved the Complaint when it previously refunded Mr [redacted] loan application fee as requestedCUW considers this matter closed and fully resolvedPlease call with any questions

Credit Union West ("CUW") has received and reviewed the complaint registered by Matthew [redacted] regarding a $50.00 loan application fee. CUW takes any complaint very seriously and, if possible, attempts to reach amicable resolutions. CUW previously resolved the Complaint by refunding...

Mr. [redacted] his $50.00 loan application fee- the result he was requesting.  Unfortunately, CUW is compelled to respond to Mr. [redacted] irresponsible and completely unsupported claims of fraud. In an effort to make their accusations seem more important, people like Mr. [redacted] embellish their complaint by simply using terms like "fraud" even though there is no basis for doing so. CUW operates in a highly regulated industry and it does not "defraud" its members or potential members. CUW makes every effort to deliver outstanding and timely professional services to our CUlTent members as well as prospective members throughout the communities it serves. CUW has been in business for almost six decades and has thousands of satisfied and happy members. CUW is one of the fastest growing financial institutions in Arizona and takes great pride in its customer service. It is disappointing when people like Mr. [redacted] simply assert unsubstantiated accusations of fraud regarding well respected organizations such as CUW.In sum, CUW fully resolved the Complaint when it previously refunded Mr. [redacted] loan application fee as requested. CUW considers this matter closed and fully resolved. Please call with any questions.