Culvers

As with any guest concern, we responded to this issue as soon as we were made aware of itOnce we assessed the situation we referred the matter to our insurance company which investigated the claim and issued its decision to the guestIf you have any further questions please contact me [redacted] Culver's of Onalaska - Owner/Operator [redacted]

I was looking to buy a gun I was unfamiliar with, they took the time to explain positives and negatives and never pushed the gun on me After showing several options to me I made a choice I am exceptionally happy with I appreciate the way they treat their customers of which I am now one

Brought in gun to have sight rail mountedTold them I needed in back in daysAccording to counter person that would be no problemThey knew at that time they did not have the partCalled week later Was told the part had not been ordered but if they had it they could install it immediately also said it would take 7-days to get the partPicked up Hun next day and told them how disappointed I wasBasically told TOUGH we are 2or more weeks behindTerrible customer serviceObviously there is no communication within the businessI will never return and will inform my shooting friends of this encounter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

As with any guest concern, we responded to this issue as soon as we were made aware of it. Once we assessed the...

situation we referred the matter to our insurance company which investigated the claim and issued its decision to the guest.
If you have any further questions please contact me.
[redacted]
Culver's of Onalaska - Owner/Operator
[redacted]