According to our records the customer has used our services one timeThe garment, along with several other articles of clothing, was dropped off for cleaning on 01/28/It was picked up by the customer on 02/02/The garment was returned to us six weeks later and it was then, 03/16/2015, we
were informed by the customer we were being held responsible for the damage to the blouseThe blouse was tearing under both armsWhile this can be repaired, we were concerned the repair would cause the blouse to fit too tightThe type of damage this blouse has is typically caused from stress (fitting too snugly in this area) or damage from antiperspirant and perspiration. I have called teh customer and left a message to discuss the matter but have not, as yet, heard backWe will be happy to send the blouse off for analysis, at our expense, to determine the cause of the damagePlease feel free to contact me at ***. Respectfully Submitted, *** *** ***
According to our records the customer has used our services one timeThe garment, along with several other articles of clothing, was dropped off for cleaning on 01/28/It was picked up by the customer on 02/02/The garment was returned to us six weeks later and it was then, 03/16/2015, we
were informed by the customer we were being held responsible for the damage to the blouseThe blouse was tearing under both armsWhile this can be repaired, we were concerned the repair would cause the blouse to fit too tightThe type of damage this blouse has is typically caused from stress (fitting too snugly in this area) or damage from antiperspirant and perspiration. I have called teh customer and left a message to discuss the matter but have not, as yet, heard backWe will be happy to send the blouse off for analysis, at our expense, to determine the cause of the damagePlease feel free to contact me at ***. Respectfully Submitted, *** *** ***