Cuba Tours Envios Inc

This co*** claims travel to Cuba and will get your US visa and Cuban Passport *** my husband and myself We started this process in December - February after repeated calls to them was directed to Manny Rodriguez - owner and he took over because the lady that was helping us no longer worked thereWe were told we had to send my husbands original birth certificate from Cuba because it wasnt valid and they had to get a new one in order to get Cuban passport * $- We have seen copies of the "new birth certificate" but did not receive because it had to be sent with the Cuban passport *** Application cost $- today is 9/23/and still no passportWe repeatedly try to reach this co*** - 10-calls per month and are put on hold to never have anyone pick up, do not get a call back and still do not have any documentation to be able to travel to see family.when we have been able to talk to someome - have been told that Manny is in Cuba or in meeting, We w