Crystal Star Inn

Good afternoon Mr. [redacted], My name is Kristen R[redacted] I work at the Crystal Star Inn here in Leduc, AB.We received the letter of complaint regarding room 214 with water damage.Due to water damages from the clogged toilet and the soaked towels that were used to soak up the mess, and broken coat...

hanger used to dig out the toilet paper, we kept the $200.00 damage deposit for damages made in the room and at front desk,There was  never a $250.00 deposit just $200.00 However we are willing to refund $100 in good faith, if this suits the customer please let us know so we can set up a time for refund.We thank you for reaching out to us and have a pleasant day.Kind RegardsKristen R[redacted],Front DeskCrystal Star Inn8339 Sparrow CrescentLeduc, AB, T9E 8B71-888-317-8056780-986-7166www.crystalstarinn.ca

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
although o do find it amusing they mention the towels when the gentlemen who was working the front desk gave them to me for the purpose of clean up....
Sincerely,
[redacted]