Crown Eagle Autos

Initial Business Response / [redacted] (1000, 12, 2015/11/19) */ Received return call from [redacted] of Crown Eagle Autos, providing business response to complaint Mr [redacted] says he is not specifically familiar with Mr [redacted] , but says he is familiar with [redacted] transport, and has primarily been dealing with someone named Barbara there He says [redacted] agreed to deliver his load through a third party called One Dispatch -- says the load had specific orders on it as to the date by which the two vehicles had to be picked up, and a date by which they had to be delivered Mr [redacted] says when [redacted] did not show at the specified date / time, he contacted BarbaraSays he heard a number of different explanations for the delay at that time -- an accident in IL, snow in WI He says he negotiated with Barbara at that time, and she agreed to a figure of $800, vs the original $($X vehicles)When the vehicles eventually arrived about days late, he says the driver told him if Crown Eagle didn't pay the 'full' $1400, he'd have to take the cars back to CT Mr [redacted] says he then contacted Barbara at [redacted] , who was now insistent that he pay the full $He contacted his agent at One Dispatch, who advised that he should write a check for the full $and subsequently cancel it, so as to bring [redacted] back to the negotiating table, or get them to honor the $figure He says he has reached out to Barbara as recently as about a month ago to see if the two parties can reach some sort of agreement, but [redacted] seems unwilling to accept the $figure Mr [redacted] says he is still willing to discuss possible resolutions with [redacted] , so as not to have to take the company to courtBut he feels that the original $figure is out of the question, given the delay in delivery (says he lost sales due to the delay), and that even the $discussed does not seem as reasonable to him now, given his experience with [redacted] over the past several months