Purchasing my house from Crown was the biggest mistakeTheir customer service is beyond terribleIt has been almost years since we moved in and they still haven't done months walk through and they are not responding our e-mails
I will NEVER buy another Crown homeEverything is good within the 1st months, after that you might as well re build your own housecustomer service/warranty department never answers their phones, but they are quick to respond to complaints online and close the case with no resolutionI wouldn't be surprise if the company goes underI know as a veteran I will be sure to always warn others in the military community to never buy with crownI am very displeased with the one person they have in the warranty department that needs a few lessons on customer serviceEven when I did have some things fixed during the month warranty, that took place after that date because of the back and forth, I found out later the service was incomplete and now they claim "it is no longer under warranty"They will not give you the number to Corporate but they respond with the building warranty numberThis company is a joke
Purchasing my house from Crown was the biggest mistakeTheir customer service is beyond terribleIt has been almost years since we moved in and they still haven't done months walk through and they are not responding our e-mails
I will NEVER buy another Crown homeEverything is good within the 1st months, after that you might as well re build your own housecustomer service/warranty department never answers their phones, but they are quick to respond to complaints online and close the case with no resolutionI wouldn't be surprise if the company goes underI know as a veteran I will be sure to always warn others in the military community to never buy with crownI am very displeased with the one person they have in the warranty department that needs a few lessons on customer serviceEven when I did have some things fixed during the month warranty, that took place after that date because of the back and forth, I found out later the service was incomplete and now they claim "it is no longer under warranty"They will not give you the number to Corporate but they respond with the building warranty numberThis company is a joke