Crown Car Wash

Initial Business Response / [redacted] (1000, 7, 2015/08/23) */ An apology letter and complimentary RainX wash has been mailed to Mr [redacted]

On Friday June 8th, 9:34am I took my new car that I bought two days before to their car washThe day I bought my car I took pictures so that my car had NO scratches on itFriday morning I went in 9:paid $I went through the wash came out gave my keys away and waited10:15am I went back to my car it was under their garage checked it out seen no water spots but felt rushed to get into my carI went into the store my daughter started in the car and when I came outOf the store I noticed several scratches ALL over itI immediately called Supersonic and talked to Hannah P [redacted] she went in saying this had never happened before so the scratches were made by me and road rocksI sent her my pictures of the car and she started “Yes I can see there were no scratches but you know it wasn’t from our carwash maybe a little kid on his bike did itShe said there not random and if they were then maybe the carwash did it”! No Hannah I had NO scratches on it per the pictures I took!!

Initial Business Response /* (1000, 7, 2015/08/23) */
An apology letter and complimentary RainX wash has been mailed to Mr. [redacted]