Cricket Communications

April 3, 2015Via U.SMailRevdex.com of Western PennsylvaniaAttn: [redacted] ***Re: Timothy Fisher Case # [redacted] Dear Ms [redacted] :Thank you for contacting us in regards to [redacted] complaintWe have received the information from *** [redacted] concerning his claim against Jiffy Lube on his [redacted] Honda ***.Our customer service representative and I personally spoke with [redacted] on April 1st regarding the lug nut issues on his vehicleDuring those conversations, we told [redacted] he could take the vehicle back to the Jiffy Lube store or any other mechanic to have the suspected damage to the lug nuts evaluatedAs of the writing of this letter, we have yet to receive a diagnosis from a mechanicOnce [redacted] has taken the vehicle to the Jiffy Lube store or a mechanic, please have him contact our office directly.We value [redacted] 's business and understand how frustrating automotive problems can beFurthermore, we realize that we are human and sometimes make mistakesHowever, I hope you understand that we cannot pay for damages until we have verified there is a failure.Thanks again for contacting us and if you have any questions please feel free to contact me at [redacted] ***Best Regards [redacted] Customer Service Manager

I had a flood in my apartment and this company came out very quickly and was able to get the water cleaned up in no timeThe staff was very knowledgeable and very professional, they had great attitudes and wanted to make sure the needs of the clean up were all metI will use the company again and would recommend them to any of my friends and family

This team was excellentThey did a wonderful job and were very professional and courteousI would highly recommend them and would definitely use them again

The people at Amarillo Steam Team have always done a great job and made my carpets look brand new after a cleaningFrom scheduling the appointment to completing the job, these guys provide great customer service!

Professional but made promises they couldn't keepMy floors were supposed to take three days and took over a weekThere were multiple problems along the way and they even tried to get me to reschedule before the project started (I had this scheduled for a month and took the week off of work)The supervisor gave me vague advice to help with stains and it made the stains much worse, prolonging the projectI was told I would be compensated and I've been trying to get someone to tell me how much the compensation is so I know how I much I need to pay and I've been getting the run around for two months! I only have my quote in writing, no bills or anything!