Crescent Stables Ltd

[redacted] has been a very loyal customer for almost a yearWe understand that he has requested for a refund as he was not fully satisfied with our service and we apologize for that matterAs we mentioned to [redacted] , we follow a strict store policy which includes a no refund and store credit onlyHe brought back button down shirts which had several buttons brokenWe gladly offered [redacted] to have the buttons replaced free of chargeHe denied our offer and repeatedly asked for a refund on services for all laundered shirts that were cleaned and charged on the same invoiceWe sincerely apologize again for [redacted] 's frustration on the damaged buttonsWe can still offer to replace the buttons free of chargeThank you

[redacted] has been a very loyal customer for almost a year. We understand that he has requested for a refund as he was not fully satisfied with our service and we apologize for that matter. As we mentioned to [redacted], we follow a strict store policy which includes a no refund and store credit...

only. He brought back 3 button down shirts which had several buttons broken. We gladly offered [redacted] to have the buttons replaced free of charge. He denied our offer and repeatedly asked for a refund on services for all 14 laundered shirts that were cleaned and charged on the same invoice. We sincerely apologize again for [redacted]'s frustration on the damaged buttons. We can still offer to replace the buttons free of charge. Thank you.