Credit Corp Solutions Reviews (%countItem)
Credit Corp Solutions Rating
Address: 63 E 11400 S Ste 408, Sandy, Utah, United States, 84070
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I truly hope everyone that works for this company goes to hell. Valerie decided it was appropriate to call my partner and then when I get on the phone with her absolutely fuming and telling them I will make a payment in less than 2 weeks she abruptly transferred me to a manager named Brad that was inappropriate and not professional. He also would not let me get off the phone without providing him with my card details. This company should be sued for everything they have. I want this removed from my credit report as soon as this payment clears.
Due to privacy matters, CCS has responded directly to the consumer.
My voicemail is certainly not full and it is amazing that I called last week and nothing was mentioned to me.
Complaint: ***
I am rejecting this response because:
Sincerely
CCS has responded to the consumers issue and we regret that she is dissatisfied. We welcome a call from her on 855-323-1869 and request Customer Care.
Thank you
The Dispute process with Credit Corp Solutions(CCS) is an ongoing matter in which CCS has failed to comply with the Fair Credit Reporting Act. I have informed the agency that I have no record of doing business with them or the company they allegedly represent. In writing, twice, I have requested that per statute they provide me Physical proof of original documentation to Verify my liability. Instead of these documents which they refuse to surrender CCS presented me with screenshots of a generic contract with no signature of mine attached, generic terms and conditions as well as False transaction statements. They have been asked to properly verify the account or remove it as it has cause harm and hindered my ability to obtain credit. They Have refused. They have been Asked to surrender documents that are specific to the verification of this alleged debt and they can't. Language In the letter in response to my first correspondence is so obscure as to suggest an incomplete account number and language like," The subject of this dispute, arises pursuant to a credit contract entered into with Synchrony Bank ON OR AROUND 03-NOV-17." They have been Asked Who and How were the accounts "verified" and refuse to do so with 100% accuracy. I am filing this complaint with the intent of forcing CCS to comply because they (CCS) have stated they may not respond to me on this matter further.
Thank you for reaching out to us regarding complaint number ***. Due to privacy concerns, we have responded directly to the complainant.
I was contacted by this company in reference to a debt they purchased from Synchrony Bank. I was assured by a Customer Relations Manager named Dania C that if I paid in full $3,400 by 1/17/2017, that this account would be removed from my credit report as a "Goodwill Deletion". As of my latest credit reports from Experian and Transunion, this account still appears as a negative impact on my credit report. This is completely unfair, because I currently have two other accounts with Synchrony Bank that are both in excellent standing, so much so that I've recently received an increase in one of them.
Good Morning,
We have responded directly to Mr. regarding this complaint. We are happy to provide you with a copy if Mr. would like to grant us permission.
Credit Corp Solutions has responded twice to the Mr.' concerns. The first letter dated May 17th and the second one dated May 29th. We have attempted to contact him by telephone and left a message for him to call us. We believe he may have responded to the Revdex.com before our second letter had a chance to reach him. If he has additional concerns, we invite him to call our Customer Care Manager toll free at ; or directly at . She is available Monday-Friday 8:30 am-5:30 pm MT. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
People if you have a debt my advise is pay it off. The Girl's I spoke to on the phone with them were friendly and courteous. they were able help me resolve the issue.
Thank you ***, it was our pleasure working with you.
I have not received a phone or a letter or anything from this company. Then today I get served with a summons and complaint. At my home in front of two of my neighbors and my children. If I knew anything about this company and got a letter or a phone call telling me some information about repaying my debt. I would have. But I have got anything so instead of a call or letter this company picked to serve me with papers.
Thank you for your correspondence in relation to the complaint received from Ms ***. As Credit Corp does not have authority to disclose personal information, our response is necessarily generic.
We confirm that we have attempted to reach out to the consumer in an effort to resolve her concerns and work with her towards a fair and practical resolution to her concerns. Unfortunately, to date, we have not been able to establish communication with Ms ***. We will continue such efforts over the coming weeks, however we note that the account currently remains on hold as part of our standard Disaster Hold Process due to a weather event in her location.
We will continue our attempts to contact Ms *** directly through her preferred method of contact to respond to her concerns.
Should you have any questions, please feel free to contact Rock R from our Customer Care Team on 213 833 2524
Kind Regards
Adam C
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
I requested a validation of debt on March 29th, 2018 and it was received April 2nd, 2018. They failed to provide requested validation. Also, the accuracy of the information included is incorrect. My legal last name is spelled ***, not ***.
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body and because we have not received Letter of Authority (LOA) documentation to release to the Revdex.com our official response to the customer, please be advised that as of August 22, 2018 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival.
I am attaching an LOA document to provide to the complainant. In the event you are able to obtain signed LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext. 2442 or you may call my direct line at 213-833-2442.
Denise L Customer Care Manager Credit Corp Solutions, Inc. 121 West Election Road Draper, UT 84020
This company continues to call even though I am not listed on any information of theirs. They seem like a scam and consumers should be aware of their bad business practice.
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body, please be advised that as of March 9, 2018 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2442 or you may call my direct line at 213-833-2442.
Denise L Customer Care Manager Credit Corp Solutions, Inc. (Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
I have ask this company to send me a billing statement and my balance , I have to ask for a paper billing to be send to me , I don't get them , I think I should know what my bill is and how much I own on this bill , never get a billing from them only when I call and ask , . two months ago I call I got one they in turn a statement . then they said only one way I get my statement and them said they want my bank account I told them no , if I don't get a paper bill I forget to pay . they say they call me no they don't there is no message left on my cell and if I am driving I will not answer my phone and with a customer . all I want is to know how much I own them and a paper statement
Thank you for alerting us to this complaint. Our response to the customer bears sensitive personal information. For the sake of the customer's privacy, we have opted not to list their private information on this public forum. Because the Revdex.com is not a government regulatory body and because we have not received Letter of Authority (LOA) documentation to release to the Revdex.com our official response to the customer, please be advised that as of 9/19/2017 we have issued a response by mail directly to the customer with the address we have listed on file. Please advise the customer to allow 5-7 business days for standard mail arrival.
I am attaching an LOA document to provide to the complainant. In the event you are able to obtain signed LOA documentation from the customer, we would be happy to provide you with a copy of our official response. Should you have any additional questions or require clarification, please do not hesitate to call me toll free at 855-323-1869 ext 2635 or you may call my direct line at 213-833-2635.
Richard M Customer Care Manager Credit Corp Solutions, Inc. (Also licensed in certain jurisdictions as Tasman Credit Corp and Tasman Credit) 180 West Election Road, Suite 200 Draper, UT 84020
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely