Was given an estimate, and paid half-down, for a custom set of plantation shutters for the kitchenThe shipment arrived on time and a date was set for installationUpon unpacking the shutters it was obvious that the shutters were the wrong sizeThe gentleman acknowledged that he made a mistake in the measurementsWe where told that they would put a "15-Day" rush order on a new set immediately days after the original installation date, I called and was told that they had no tracking number but they were sure it was on it's way in a day or twoThey would call when they had the tracking number After waiting more days for a call back, I am writing this review with a large blue tarp over my kitchen windows
Best Furniture in Town! I'm very satisfied with my purchasesGreat prices with exceptional help from [redacted] made for a very pleasant experienceI will continue to shop there and pass the word to all my friends and collegues :)
Was given an estimate, and paid half-down, for a custom set of plantation shutters for the kitchen. The shipment arrived on time and a date was set for installation. Upon unpacking the shutters it was obvious that the shutters were the wrong size. The gentleman acknowledged that he made a mistake in the measurements. We where told that they would put a "15-Day" rush order on a new set immediately.
26 days after the original installation date, I called and was told that they had no tracking number but they were sure it was on it's way in a day or two. They would call when they had the tracking number.
After waiting 2 more days for a call back, I am writing this review with a large blue tarp over my kitchen windows.
Best Furniture in Town! I'm very satisfied with my purchases. Great prices with exceptional help from [redacted] made for a very pleasant experience. I will continue to shop there and pass the word to all my friends and collegues :)
Was given an estimate, and paid half-down, for a custom set of plantation shutters for the kitchenThe shipment arrived on time and a date was set for installationUpon unpacking the shutters it was obvious that the shutters were the wrong sizeThe gentleman acknowledged that he made a mistake in the measurementsWe where told that they would put a "15-Day" rush order on a new set immediately days after the original installation date, I called and was told that they had no tracking number but they were sure it was on it's way in a day or twoThey would call when they had the tracking number After waiting more days for a call back, I am writing this review with a large blue tarp over my kitchen windows
Best Furniture in Town! I'm very satisfied with my purchasesGreat prices with exceptional help from [redacted] made for a very pleasant experienceI will continue to shop there and pass the word to all my friends and collegues :)
Was given an estimate, and paid half-down, for a custom set of plantation shutters for the kitchen. The shipment arrived on time and a date was set for installation. Upon unpacking the shutters it was obvious that the shutters were the wrong size. The gentleman acknowledged that he made a mistake in the measurements. We where told that they would put a "15-Day" rush order on a new set immediately.
26 days after the original installation date, I called and was told that they had no tracking number but they were sure it was on it's way in a day or two. They would call when they had the tracking number.
After waiting 2 more days for a call back, I am writing this review with a large blue tarp over my kitchen windows.
Best Furniture in Town! I'm very satisfied with my purchases. Great prices with exceptional help from [redacted] made for a very pleasant experience. I will continue to shop there and pass the word to all my friends and collegues :)