According to our records they reserved a studio unit and were upgraded to a one bedroom unit at no additional cost. Furthermore, we have refunded their whole stay totaling $425.12 which included 2 tickets to Bushkill Falls....
$260.51 was refunded to them on 6/3/17 and $164.61 was refunded to them on 7/11/17. We do not believe that any further compensation is warranted. Accordingly, we have closed our file with respect to this matter.
According to our records they reserved a studio unit and were upgraded to a one bedroom unit at no additional cost. Furthermore, we have refunded their whole stay totaling $425.12 which included 2 tickets to Bushkill Falls....
$260.51 was refunded to them on 6/3/17 and $164.61 was refunded to them on 7/11/17. We do not believe that any further compensation is warranted. Accordingly, we have closed our file with respect to this matter.
It is my understanding that this matter has been resolved.