Cravers Country Ham House, Inc.

Joe and Donna S*** treat me like familyI have been dealing with them for several years and can only rate the experience as professional, competent, and trustworthyThey act as an excellent customer advocate and intermediary with my aftermarket warranty company and have no hesitancy hurdling many of the roadblocks that sometimes stand in the way of coverageI have moved out of the Fairfield area recently, but the long trek to Danco is always well worth the travel Take your vehicle to them to have an honest evaluation of any of your automotive repair or maintenance needs You will not be disappointed

I am making this complaint even though I expect Danco won't do the right thing or admit to any wrong doing as I have seen they constantly blame the customerI will not let them do any more work on my car so they can mess it up furtherI was told a pulley broke on my transmission and that caused shrapnel to get in itI was told they inspected it all thoroughly to make sure it didn't get into my engineI do not think they did everything they should haveI do not think they even know what they are doing! I did some research and no where on the paperwork does it say they flushed my radiator
So basically shrapnel could of been in it and caused whats going on now! I am angry that I spent all my savings to have my transmission fixed and now there is something else going on with my car!!! IT WASN'T LEAKING WHAT APPEARS TO BE OIL AND SMELLING LIKE BURNING OIL/ROTTEN EGGS UNTIL AFTER THEY HAD MY CAR! Before this it took them times back and forth with me telling me my car was fixed

This, is as of 4/27/my third transmission repair with Danco transmission, I have had positive experience with this company and would recommend then to anyone needing help with this issue, great people to deal with