CRASH1 Auto

this issue was resolved between the business and II wish to retract my complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11588229, and find that this resolution is satisfactory to me
Sincerely,
Jinathan ***

We spoke with Jonathan at length about the on goings of his car once we were made aware of his complaint to us through social media and voice. We believe that we have addressed his major concern after he filed with the Revdex.com. We told Jonathan about the relationship with Insurance companies, and...

how we are sometimes hand tied with them. We believe that we figured it all out and we changed a few processes internally to help us serve the customers. Tony [redacted]

We spoke with Jonathan at length about the on goings of his car once we were made aware of his complaint to us through social media and voice. We believe that we have addressed his major concern after he filed with the Revdex.com. We told Jonathan about the relationship with Insurance companies,...

and how we are sometimes hand tied with them. We believe that we figured it all out and we changed a few processes internally to help us serve the customers. 
Tony [redacted]