Crandall Ford, Inc.

This customers vehicle was scheduled and brought into the Dealership for repairs on 07/20/2015. Customer was provided a rental vehicle at no charge to drive while repairs were being performed on her vehicle. The repairs to the customers vehicle were completed on 07/23/2015 at which time the vehicle...

was returned to the customer. The repairs were covered under the Ford Motor Company New Vehicle Limited / Powertrain Warranty, therefore, the customer was not charged for the repairs. Thank you for bringing this situation to our attention. We apologize for any inconvenience this may have caused the customer. Thank You