Based on the insurance company's investigation it was found that a transmission pump had failed on Mr [redacted] rebuilt transmissionOil Well performed a replacement of the transmission fluid not a replacement of any mechanical parts, both the adjuster and the transmission shop's mechanic found fluid level and condition to be full and cleanIt was determined that the front pump on the transmission had failedNo evidence was found that the fluid changed on Mr***'s vehicle caused the pump to fail
As I explained to you in our conversation, we turned this over to our insurance company on 1/14/2015, On 01/14/an adjuster was assigned to the claim, and at this time the claim has been denied by the insurance company based on their findings
Based on the insurance company's investigation it was found that a transmission pump had failed on Mr [redacted] rebuilt transmissionOil Well performed a replacement of the transmission fluid not a replacement of any mechanical parts, both the adjuster and the transmission shop's mechanic found fluid level and condition to be full and cleanIt was determined that the front pump on the transmission had failedNo evidence was found that the fluid changed on Mr***'s vehicle caused the pump to fail
As I explained to you in our conversation, we turned this over to our insurance company on 1/14/2015, On 01/14/an adjuster was assigned to the claim, and at this time the claim has been denied by the insurance company based on their findings