CrackWizard

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We repaired a crack for Mr [redacted] within days of submitting our first bid on November 6, Mr [redacted] must have been satisfied with our initial work, because he contacted us to have a second crack repairedWe submitted a bid for the second crack repair on December 31, Due to the post-holiday storms, we have been running behind schedule, and have had to reschedule Mr [redacted] 's appointmentsHowever, the appointment Mr [redacted] is referencing in his complaint was never confirmed, per our email thread dated Thursday, February We agreed to repair the second crack for $due to repeated reschedulingHowever, we can not honor his request to repair the second crack for $

Initial Business Response /* (1000, 7, 2015/06/22) */
We tried to accommodate Mr*** unique situation but will reimburse him $so he can make other arrangements

Initial Business Response /* (1000, 5, 2015/10/16) */
We can arrive this Thursday, October to repair our workWe apologize to Mr*** for the repeated delays, but will resolve his issue this coming Thursday

I never received a call and no one showed up for the repair

We have sent the consumer the money.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We repaired a crack for Mr. [redacted] within days of submitting our first bid on November 6, 2015. Mr. [redacted] must have been satisfied with our initial work, because he contacted us to have a second crack repaired. We submitted a bid for the second crack repair on December 31, 2015. Due to the...

post-holiday storms, we have been running behind schedule, and have had to reschedule Mr. [redacted]'s appointments. However, the appointment Mr. [redacted] is referencing in his complaint was never confirmed, per our email thread dated Thursday, February 4. We agreed to repair the second crack for $250 due to repeated rescheduling. However, we can not honor his request to repair the second crack for $150.