CR Smiles Dental Center

In response to complaint [redacted] [redacted] was NOT seen at Cosmetic and Restorative Dentistry of Peoria She was seen at Cosmetic and Restorative Dentistry at Johnson Ranch located in San Tan Valley.The dentistry she had done was done in September of Then in July of she calls stating there was a problem with the work done (years after the work was done) She never came back one time after thatNever called with any complaints never came back for any adjustments never came back for a routine cleaning [redacted] at the Johnson Ranch location spoke to her several times regarding all of this [redacted] also suggested that she have her new dentist call us or send us x-rays or pictures of the problemWe do not have a refund policyIf there is a problem that develops in a timely manner some times we can pro-rate the cost of replacement.All of this was explained to [redacted] by [redacted] at the Johnson Ranch location.Thank you, [redacted] Cosmetic and Restorative [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** *** ***

In  response to complaint [redacted] was NOT seen at Cosmetic and Restorative Dentistry of Peoria.  She was seen at Cosmetic and Restorative Dentistry at  Johnson Ranch located in San Tan Valley.The dentistry she had done was done in September of 2013.  Then in July...

of 2015 she calls stating there was a problem with the work done.  (2 years after the work was done) She never came back one time after that. Never called with any complaints never came back for any adjustments never came back for a routine cleaning. [redacted] at the Johnson Ranch location spoke to her several times regarding all of this.  [redacted] also suggested that she have her new dentist call us or send us  x-rays or pictures of the problem. We do not have a refund policy. If there is a problem that develops in a timely manner some times we can pro-rate the cost of replacement.All of this was explained to [redacted] by [redacted] at the Johnson Ranch location.Thank you,[redacted]Cosmetic and Restorative[redacted]
[redacted]
[redacted]  [redacted]